Hotel Policies

Rate Basis
All rates are per night based on double occupancy except for the Beach House and Sea Oats, which are based on 4 people. All room and cottage rates are nightly and include Continental Breakfast daily.

Additional Person Rate
$75/day plus applicable fees & taxes

Cottage and Room Taxes & Service Fees
All room and cottage rates are subject to a 10% VAT, 6.5% Resort fee and 10% Service charge. No refund for early departure or date change.

Villa Carissa Taxes & Fees
Villa Carissa rates are subject to a 10% VAT, 6.5% Resort fee and 10% Service charge.

Deposit Policy
Deposit with a valid credit card (Visa, Mastercard & American Express) is required for all reservations at time of booking. For reservations of 3 nights or less a deposit equal to the full amount of the room or cottage charge will be required. For March/Easter and X-MAS reservation’s balance of stay amount is required 90 Day’s before arrival.

Residences and Villa Carissa Deposit Policy
Full payment with a valid credit card (Visa, MasterCard & American Express) is required for all Villa Carissa reservations at time of booking.

Minimum Stays
Arrival December 20th, 2023, to January 4th, 2024, and December 20th, 2024, to January 4th, 2025, with seven (7) nights minimum stay.
Arrival March / Easter dates are March 7th, 2024, to April 2nd, 2024, requires four (4) night minimum stay.
Arrival on July 2nd, 3rd, 4th requires a minimum stay of three (3) nights.

Cancellation Policy
All reservations for rooms and suites must be cancelled 30 days prior to arrival in order to avoid deposit forfeiture.

Reservations for the following dates must be cancelled 90 days prior to arrival after which no refunds are allowed.
December 20th, 2023 – January 4th, 2024
March 7th – April 2nd, 2024
December 20th, 2024, to January 4th, 2025

Residences and Villa Carissa Cancellation Policy
Residences and Villa Carissa reservations must be cancelled 60 days prior to arrival in order to avoid deposit forfeiture (equal to full payment)

Standard Room, Ocean View Suite, Ocean View Standard Room with Balcony, Garden View Bungalow
Maximum 2 guests.